Privacy Policy

 

Effective Date: December 12, 2024

At Ninth Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data across our services, including purchases, SMS communications, client portals, and nonprofit referrals.

1. Information We Collect

We may collect the following information when you engage with us:

  • Name and contact details (email, phone number, address)

  • Payment information (processed securely through Stripe and Squarespace)

  • Information provided when signing up for SMS updates, creating a client portal account, or purchasing a product/service

  • Client information needed for financial services (e.g., documents uploaded to our secure portal)

2. How We Use Your Information

Your information may be used to:

  • Process transactions and deliver purchased products or services

  • Create and manage your client portal account

  • Send appointment reminders, service updates, SMS communications, and feedback requests

  • Recommend additional Ninth Solutions services or nonprofit resources from Ninth Solutions for Bettering Americans, Inc. (NSBAI) that may benefit you

  • Provide marketing and educational updates you’ve opted into

3. Marketing and Communications

  • By providing your phone number or email, you agree to receive updates, reminders, and promotional offers from us.

  • You may opt out of SMS communications by replying STOP, or opt out of emails by clicking “unsubscribe” in our messages.

4. Sharing Your Information

We do not sell or trade your personal information. We only share information as needed to:

  • Process payments securely

  • Provide services through trusted vendors (such as Squarespace, Stripe, or our client portal provider)

  • Comply with legal or regulatory requirements

5. Security

We prioritize your data security and use secure technologies, including SSL encryption and Stripe’s secure payment processing, to protect your information.

6. Your Rights

You have the right to:

  • Access, update, or correct your information

  • Opt out of marketing or SMS communications

  • Request deletion of your data where applicable

7. Contact Us

For questions or concerns about this Privacy Policy or your information, contact us at:
support@9soln.com